IT Articles

Your Computer Technician Should Be One Of Your Most Trusted Advisers

The IT company you choose is only as good as the actual support technician(s) that come to your place of business. In the past you’ve probably experienced a computer technician that has been difficult to work with. Especially in the early years of IT support, when computer geeks were kind of in a world of…
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What is the True Cost of IT Support?

Prices for the support of business computer networks vary greatly across the tri-county area. It is important to know what you get when you pay for the different flavors of support available. Is one type of support really better than another – and why? This is a very important question – and one that is…
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Understanding Managed Services

The buzzword relating to IT Support is “Managed Services”, and every day more and more businesses are jumping on the bandwagon. But what does managed services actually mean and how can you tell if an IT Support company is not just using the word as a marketing tool, but is in fact only offering “flat…
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